General
About Us
About Us
We’re a full-stack global company enabling customers and partners to easily select travel protection products and services that perfectly fit their needs. Access to custom built embedded products, relevant benefits and responsive customer service from any device, any time, any place – welcome to a better travel protection experience. Welcome to battleface.
battleface travel protection plans are continuously being updated to respond to the needs of today’s customers. Developed by battleface Inc, products are underwritten by certain underwriters at Lloyd’s of London, on behalf of Lloyd’s Insurance Company S.A. (“Lloyd’s Brussels”), Spinnaker Insurance Company, Berkley A&H, Northbridge General Insurance Corporation, Crum & Forster and Pacific International Insurance, and distributed through:
- battleface Insurance Services Limited, a UK insurance intermediary authorized and regulated by the Financial Conduct Authority (FCA); registration number 774757
- battleface Underwriting Services SRL, a Belgian insurance intermediary authorized and regulated by the Financial Services and Markets Authority (FSMA); registration number BCE.0744.970.292
- battleface Insurance Services LLC, USA National Producer Number 18731960 (FL License number L107363/CA License number 0M75381)
- battleface Insurance Services Pty Limited, an insurance intermediary authorized and regulated by the Australian Securities and Investment Commission (ABN 28 650 606 045, AFSL 536280)
Any type of travel requires preparation and determination. Having travel protection that won’t quit when the going gets tough, means travelers of all types can focus on the fun, and face any obstacles with confidence.
We’ve unbundled travel protection by allowing our customer to custom-build their own plans. Our modular Discovery plan allows you select only those coverages you need, and thus can be very cost-effective, while the Multi-Trip Annual Plan offers a comprehensive package of benefits for frequent travelers, at a very affordable price.
Unlike most travel protection plans, battleface provides its own 24/7 emergency travel and medical assistance services, benefits for adventure activities, and remote destinations.
Any payments will only be made in full compliance with all United States economic or trade sanction laws or regulations, including, but not limited to, sanctions, laws, and regulations administered and enforced by the U.S. Treasury Department’s Office of Foreign Assets Control (OFAC).
Therefore, any expenses incurred, or claims made involving travel that is in violation of such sanctions, laws, and regulations will not be covered under this plan. For more information, consult the OFAC website here or connect with our team.
No. We are committed to treating our customers fairly and are transparent in everything we do. When buying a plan with us, you will not pay us a fee. Instead, we receive a commission from the insurance carriers that we work with.
Robin Assist is our brand name for providing 24/7 responsive customer service, claims, emergency travel and medical assistance from any device, any time, any place. Our operations team consists of multi-lingual talented humans who come from an extensive travel protection service backgrounds. To learn more please click here.
Customers
Customers
We cater to all types of travelers: people on vacation, business trips or adventure travelers, freelancers, and more.
Yes. We customize and develop plans specifically for commercial and non-commercial organizations, institutions, and associations for groups of people who travel, live and work internationally.
Partners
We work with companies across tech, insurance, travel and finance industries. Our underwriting team has the ability to custom build products for our partners and their customers. Partner with us.
Products
Top questions
Top questions
Sure! Just check out our Customer Library to see the plan applicable to your state.
Single-Trip Discovery is completely customizable and allows you to mix and match coverages depending on your own needs. You only pay for what you need and want.
Multi-Trip Annual is perfect for frequent (2 or more trips per year) or spontaneous travelers. It offers a comprehensive package of benefits at a very affordable price and gives you the freedom to travel whenever you want.
Trip Cancellation covers you before your trip starts, in the event you have to cancel your trip for a covered reason. A high percentage of claims we receive are due to Trip Cancellation, which speaks to the importance of this coverage.
Trip Interruption covers you during your trip, in the event you have to return home due to a covered reason. Next to Trip Cancellation, Trip Interruption is often the most frequent type of claim we see. You can be reimbursed for the cost of your unused trip arrangements, plus any extra airfare costs to return home.
Trip Delay also covers you during your trip—it can reimburse the costs of meals, local transportation, and accommodations when your trip is unexpectedly delayed for covered reasons.
We recommend, as much as possible, that you enter the accurate trip cost for each person. This can prevent problems at claim time.
For a family traveling together, you may split the cost evenly among all parties, especially if you are traveling with minor children. However, even in that scenario, we’d recommend entering accurate trip costs for each family member when possible.
Your Trip Cancellation coverage starts at 12:01 AM the day after you purchase your plan and ends the earlier of: when you cancel your trip, or 11:59 PM the day before your trip departure.
Trip Interruption coverage begins on the later of: 12:01 AM on your scheduled departure date, or the date and time you actually start the trip. It ends on the earlier of: your arrival at the return destination, or your scheduled return date.
The best answer we can give you is “it depends” – when the delay occurs during your trip, how long the delay is, and why you were delayed. Different coverages could apply, and there may be different covered reasons and time frames for each coverage. We recommend two things:
- Document as much as possible, including the reason for the delay, such as emails from the airline, weather reports, and receipts for any expenses incurred. This will help you at claim time.
- Contact our team. We can clarify your benefits to help you navigate the situation at hand.
Again, it depends. Oftentimes if the cancellation is due to problems with the airline, such as staffing shortages, they are responsible for rebooking you and covering any expenses you incur. If it’s due to something like a hurricane, there could be coverage under Trip Cancellation, Trip Interruption, Trip Delay or even Missed Connection. As with delays, your best bet is to document everything, and contact us for guidance.
Contact our team as soon as you know about these changes,– we can quickly and easily update your plan.
Filing a claim essentially involves completing a claim form. The claim form is a questionnaire meant to help you achieve the following:
- Tell us about the incident that caused your claim
- Specify the financial loss you want reimbursed
- Provide evidence of the incident to support your claim
Once submitted, your claim is promptly assessed by a claims analyst who determines whether it meets the terms of your plan and communicates the outcome to you. You can start your claim here.
It’s hard for us to give definitive answers to hypothetical situations because one small detail in the situation can change everything. That said, we’ll do our best to answer your questions, or at least help you understand the plan language and how it might apply to various situations.
The cost of a battleface plan can vary based upon your age, trip cost and trip length. The modular Discovery plan allows you select only those coverages you need, and thus can be very cost-effective, while the Multi-Trip Annual Plan offers a comprehensive package of benefits for frequent travelers at a very affordable price.
battleface’s Single-Trip Discovery travel protection plan is customizable, so you can adjust your coverage to meet your needs, and your budget.
That is the predetermined portion of your expenses that you are responsible for paying. Your plan will cover the portion of your expenses that exceeds your deductible. The deductible amount is fixed and can’t be changed.
Cancel For Any Reason provides complete flexibility that truly allows you to cancel for any reason, even one not covered under Trip Cancellation. This benefit is sold as an add-on to your chosen trip cancellation benefit.
The limit of coverage is 75% (or 50% if you reside in FL) of your original trip cost. You can select this option if you meet the following criteria:
- Maximum trip cost for all travelers of $10,000
- The plan must be purchased more than 10 days before the departure date
- You purchase the plan within 15 days of the deposit date
- You purchase the plan to cover the entire cost of the trip
When using this benefit, the cancelation of the covered trip occurs more than 48 hours from the originally scheduled departure. Any later arrangement(s) or payment(s) need to be added within 15 days of the date of payments. Cancel For Any Reason coverage is not available to residents of NY.
If you, a family member, or a traveling companion have a pre-existing medical condition, such as heart disease, diabetes, autoimmune disorders, or other conditions, you need to be aware that most travel protection plans exclude any losses resulting from that condition. If you have to cancel or interrupt your trip due to that condition, or if you become ill with that condition while traveling, you may not have coverage.
- Our Single-Trip Discovery plan: If you buy your travel protection plan within 15 days of making your initial trip payment and you insure your full trip cost, you qualify for a waiver of the Pre-Existing Medical Condition Exclusion
- Our Multi-Trip Annual plan: The Pre-Existing Medical Condition Exclusion is waived after the plan has been in force for 60 days
This can be a complicated subject, so make sure you read the plan, and contact our team if you have any questions about pre-existing medical conditions.
In order to purchase Cancel For Any Reason coverage, and to qualify for the Pre-Existing Medical Conditions Exclusion Waiver, you must purchase your plan within 15 days of your initial trip deposit.
When counting the number of days, the date you first made a reservation or deposit for your trip is considered day zero. For example, if you made your initial trip deposit on November 1, you have until November 16 to purchase your plan and be eligible to purchase Cancel For Any Reason coverage, or to qualify for the Pre-Existing Medical Conditions Exclusion Waiver.
What’s Covered?
What’s Covered?
As of May 11, 2023, both the Centers for Disease Control (CDC) and World Health Organization (WHO) have declared that the COVID-19 virus no longer constitutes a public health emergency.
Therefore, for battleface plans purchased on or after that date, sickness due to COVID-19 will be treated the same as any other disease.
Depending on the specific plan and coverages selected, you may have coverage for sickness due to COVID-19 for Trip Cancellation, Trip Interruption, Trip Delay, Travel Medical Expense, and Emergency Evacuation and Repatriation of Remains. All policy provisions, exclusions and limitations apply.
Your plan won’t include coverage for expenses incurred due to stay-at-home orders or precautionary isolation ordered by local health authorities upon arrival at your destination.
If you contract COVID-19 while traveling and require medical treatment (including testing) during your trip, it would be covered if you have Travel Medical Expense coverage. However, routine testing required to enter or leave another state or country is not covered under your plan.
If you contract COVID-19 or other contagious diseases while traveling and are required to quarantine by local authorities, Trip Delay coverage may cover additional expenses incurred such as a hotel room and meals. Not all plans include Trip Delay, so make sure you understand which benefits are selected or included in your plan.
Note that stay-at-home orders and isolation due to potential COVID-19 exposure (or any other contagious illness) aren’t covered.
Am I able to cancel or interrupt a trip if I or my traveling companion test positive for COVID-19?
As stated above, COVID-19 is treated the same as any other sickness. Trip Cancellation and Trip Interruption coverages require that the sickness be so disabling as to cause a reasonable person to cancel their covered trip, and which results in medically imposed restrictions as certified by a physician at the time of loss. There must be medical documentation to substantiate the illness, and the fact that the trip must be cancelled or interrupted due to that illness.
A positive COVID-19 result on a home test must be confirmed by a physician as specified in the policy terms.
Yes, battleface plans cover both domestic and international trips. For domestic travel, you must be traveling at least one hundred (100) miles from your primary residence.
Our plans are not available for travelers over age 85. The main applicant must be 18 or older to apply for a plan. A parent or other legal custodian must apply on behalf of a minor under 18. Children under the age of 18 may be covered as additional travelers. If the child is not yet 1 year old, enter ‘0’ as the age.
Yes, you can take out a travel protection plan for a cruise vacation. Cruise vacations can be expensive, and generally require large up-front deposits, plus, have stringent cancellation penalties.
Yes, you can take out a travel protection plan for both business trips and leisure vacations.
Travel protection doesn’t cover everything. It is designed to provide coverage for unforeseeable circumstances. The information we provide is a brief summary. It does not include all terms, conditions, limitations, exclusions, and termination provisions of the plans described. Coverage may not be the same or available for residents of all states. For a full description of coverage, please carefully read your plan wording or connect with our team to discuss.
Single-Trip Discovery
Every trip is not the same, and every traveler is not the same. The great thing about the our Single-Trip Discovery plan is that it gives you the freedom to fully customize a travel protection plan that’s just right for you. You can select any combination of coverages to suit your own situation. We understand, though, that it can be a bit overwhelming. We’re here to help!
Multi-Trip Annual
Multi-Trip Annual
The Discovery Plan gives you the ultimate flexibility to choose only the coverages you need for a single trip, depending on your destination, activities and trip cost. The Multi-Trip Annual Plan is a comprehensive package of coverages that are perfect for those who travel spontaneously, or take more than two trips per year.
There is no limit to the number of trips you can take each 365-day period. Note that the coverage limits described are per annual plan, not per trip. The maximum covered length for any one trip is 40 days.
There’s no need to notify us! Go ahead and plan your trip, knowing that your battleface plan is valid the entire 12 months.
You may select a start date for your plan up to 180 days into the future.
Pretty much! There are a few countries and regions where we can’t offer coverage or services: Afghanistan, Belarus, Burkina Faso, Central African Republic, Chad, Crimea, Cuba, Donetsk, Haiti, Iran, Islamic Republic of, Iraq, Israel, Lebanon, Libya, Luhansk, Mali, Mauritania, Myanmar, Niger, North Korea, Russian Federation, Somalia, South Sudan, Sudan, Syrian Arab Republic, Ukraine, Venezuela, Bolivarian Republic of, Yemen
Use our handy Travel Tool to easily find entry regulations and COVID-19 travel requirements for your next destination.
If you, a family member, or a traveling companion have a pre-existing medical condition, such as heart disease, diabetes, autoimmune disorders, or other conditions, you need to be aware that many travel protection plans exclude any losses resulting from that condition. If you have to cancel or interrupt your trip due to that condition, or if you become ill with that condition while traveling, you may not have coverage.
With the battleface Multi-Trip Annual Plan, the Pre-Existing Medical Condition Exclusion is waived after the plan has been in force for 60 days. This can be a complicated subject, so make sure you read the plan, and contact our team if you have questions about pre-existing medical conditions.
It’s the perfect, budget-friendly plan for people who like to travel frequently or spontaneously. The Multi-Trip Annual Plan offers you a full range of benefits, including:
- A comprehensive range of coverages
- Coverage for sickness due to COVID-19
- Available coverage for Pre-Existing Medical Conditions
- Coverage for Adventure Activities
- Worldwide Travel Assistance
The limits shown for the Multi-Trip Annual plan are the aggregate maximum limits for the plan year.
We would encourage you to purchase a single-trip Discovery plan, instead of the Multi-Trip Annual plan, to ensure you have enough coverage in the event you need to cancel or interrupt your trip.
We don’t recommend it. It’s more cost-effective for you to select one plan or the other. It’s important to evaluate your travel plans for the year before taking an annual plan. If you did not initially anticipate taking a single trip with a value greater than $5,000, you would benefit from also taking a single trip plan to fully protect your trip cost. Please note, in the event of a claim, only one plan (the plan with the highest limits) would apply. Contact us if you have any questions about which plan is best for your particular circumstances.
Space Travel
Space Travel
We customise to your needs and focus on asset protection – covering any inheritance liability if there is a catastrophic event occurring to a launch and return vehicle resulting in the death or permanent disablement of the traveler.
Currently, there are several things to consider when looking at costs for civilian space travel protection. Age and health status of the traveler, the type of coverage being requested, and details of the trip – distance into space, the duration of the flight, and what type of space craft will be used.
When evaluating a client’s space travel coverage, battleface’s underwriters work with a dedicated space team and a Personal Accident team at Lloyds of London. Using a scientific and measured approach, our collaborative expertise allows the development of coverage premiums for this new frontier in civilian travel.
Most insurances will void coverage if you are undertaking a more hazardous activity than that contemplated and declared on the application. battleface Space Travel insurance has been negotiated with certain underwriters at Lloyd’s of London to cover these short period, high hazard risks.
In general, travel protection is important especially if the plan was specifically built for the activities that you’re about to take. We suggest considering a travel protection plan that would provide protection even while traveling to/from the space launch site.
Adventurers thinking about space travel need to consider the personal risk: temporary or permanent disablement, medical expenses, death. They should examine the booking conditions closely to see what the cancellation conditions are, both ways, and what liability the operator has in the unlikely event of an incident.
At battleface, we believe that travel is unique to each person’s interests and needs. This embodies the origin of our principles – to create a tech platform that allows customers to build their own custom plans. Space travel versus rock-climbing or scuba diving or kayaking are all different when it comes to risk calculation, pricing, and available benefits. One point these activities have in common is that one-size-fits all travel protection plans don’t work here.
With space tourism in its infancy, the risk perception is high. Earth-based adventure activities have a known risk frequency, amassed by the millions of thrill seekers who have taken part and the small percentage who have, unfortunately, been injured or worse. Those statistics are not yet available for such a new risk so rating is influenced by caution but, as time goes by, rating will start to reflect the actual risk.
Most commonly, travelers think about how to protect their trip investments, followed by potential risks when it comes to unforeseen expenses such as emergency medical treatment, evacuation and transportation back home.
Services
Claims
Claims
If something happens before or during your trip and you want to use your travel protection, you’ll need to file a claim to be reimbursed.
We recommend bringing a print-out of your plan documents with you when traveling so if you are affected by a storm and lose power or can’t connect to the Internet, you’ll still know what number to call and what instructions to follow.
For non-emergency situations before or during your trip: document the situation as much as possible and keep receipts for any expenses incurred. If you have any questions about your situation, or you need guidance, please connect with us for a chat.
For emergency situations, or if you need assistance during your trip: we can help you with any situation and answer questions about next steps and required documentation.
Filing a claim starts with completing a claim form. The claim form is a questionnaire meant to help you achieve the following:
- Inform us about the incident that caused your claim
- Specify the financial loss you want reimbursed
- Supply evidence of the incident to support your claim
Once submitted, your claim is promptly assessed by a claims analyst who determines whether it meets the terms of your plan and communicates the outcome to you. Click here to start your claim.
The plan states you should file a claim within 20 days after the loss, or as soon as reasonably possible. You should try to complete the claim form and provide supporting documentation to battleface within 90 days after filing the claim, but you have up to one year from the date of loss to submit your claim. We want to help you! The sooner you report your claim and submit your documentation, the sooner we can evaluate your claim and make any payments owed under the plan.
Also, Baggage and Personal Effects, Baggage Delay and Vacation Rental Damage coverages have some extra requirements.
Baggage and Personal Effects and Baggage Delay require you to immediately notify the common carrier, or whoever may be responsible for the loss. If there was a robbery or theft of your items, you must notify the police within 24 hours.
Vacation Rental Damage must be reported to the property management company within 5 days of checkout, and the claim needs to be reported to battleface within 30 days of discovery of the damage.
Finally, there may be state-specific variations on these timelines—check Section V of your plan for more details.
Travel Assistance
Travel assistance provides optional services while traveling (or even before). Examples include help with lost baggage or passports, travel arrangements, and many other services.
Medical Assistance
In the event you become sick or injured while traveling, we can help! We’ll get you started with a referral to a local licensed medical professional. We’ll monitor your condition, and if medically necessary, make arrangements to transport you to the nearest medical facility that can properly treat you. If you have the necessary Emergency Evacuation coverage, we will even pay for those medical transportation costs up front, including getting you home.
Emergency Assistance
Regardless of the type of travel emergency—from a natural disaster to terrorist attack, to a serious injury—we can help you. Contact us soon as possible and we’ll guide you every step of the way.
Travel Insurance 101
Purpose
Purpose
Travel protection helps safeguard you from financial losses you could incur while traveling, either domestically or internationally. Travel protection is a standalone plan that can either be purchased on a per-trip basis, or as an annual plan covering multiple trips. Costs can vary based on factors like your age, the length of trip, activities you’ll be participating in, and how much you spent on the trip.
Trip protection can cover you for everything from minor inconveniences, like missed airline connections or damaged luggage, to major crises, like emergency medical evacuation in a life-threatening situation. Depending on the terms of your plan, you can be reimbursed up to a certain amount for costs incurred when your vacation plans take a turn for the worse. Plus, travel protection companies also provide 24/7 assistance to help you navigate emergency situations. Learn more about the ins and outs of travel insurance.
Despite your best-laid plans, sometimes the unexpected happens when you’re traveling. That’s where travel protection comes in handy. A travel protection plan gives you peace of mind for your trip, whether you’re vacationing, traveling for business, or even as part of an organized tour group.
And it’s more than just peace of mind. Travel protection provides financial protection if your travel plans change unexpectedly, or an emergency happens. That includes everything from reimbursing you for lost baggage, recouping costs when you have to cancel a trip unexpectedly, or even, in a worst-case scenario, providing medical evacuation in case of injury or serious illness. Learn more about why you need travel insurance.
Coverage
Coverage
Travel protection coverage can be bucketed into three main categories: financial reimbursement, travel medical coverage, and 24-hour assistance. The most common type of travel protection claim is the financial type. You can submit a claim for costs incurred due to things like needing to cancel your trip (for a covered reason), trip delay or interruption, missed connections, or lost baggage.
Travel medical coverage is an especially important benefit if you’re traveling abroad, and your everyday health insurance may not or won’t cover you. Many plans also have emergency medical evacuation available, which can arrange and pay for medical transportation to a hospital or even to your home if it’s medically necessary.
Travel protection helps safeguard you from financial losses you could incur while traveling, either domestically or internationally. Travel protection is a standalone plan that can either be purchased on a per-trip basis, or as an annual plan covering multiple trips. Costs can vary based on factors like your age, the length of trip, activities you’ll be participating in, and how much you spent on the trip.
Trip protection can cover you for everything from minor inconveniences, like missed airline connections or damaged luggage, to major crises, like emergency medical evacuation in a life-threatening situation. Depending on the terms of your plan, you can be reimbursed up to a certain amount for costs incurred when your vacation plans take a turn for the worse. Plus, travel protection companies also provide 24/7 assistance to help you navigate emergency situations. Learn more about the ins and outs of travel insurance.
Yes, the battleface Single-Trip Discovery plan provides an option to add pet coverage to your plan. The pet coverage option provides financial reimbursement if your dog or cat is injured or falls ill during a covered trip.
Additionally, battleface pet travel protection can pay to have your pet returned home if you can’t continue your trip due to sickness or injury. This even includes the cost of an attendant to accompany your pet home, if necessary.
Yes, when added to your plan, the Single-Trip Discovery plan can offer a vacation rental damage benefit in case you or the guests traveling with you cause damage to the property you’re staying in. It offers financial protection and peace of mind in case accidental damage occurs while on vacation.
Yes, travel protection covers flights and airfare as long as you include the cost of the flight(s) when you first purchase your Discovery plan. Your travel protection benefits can reimburse you up to a maximum amount if you experience a covered event.
The Multi-Trip Annual Plan has set amounts for Trip Cancellation and Trip Interruption; the cost of your airfare would be covered up to that amount (assuming you cancel or interrupt for a covered reason). Learn more about flight delay or cancellation insurance.
Yes, the battleface Single-Trip Discovery and Multi-Trip Annual plans automatically provide coverage for Adventure Activities, such as cycling, mountain climbing, scuba diving, kayaking, skiing, and more. Also, when you select the Single-Trip Discovery plan’s optional Baggage Package, battleface automatically covers Sporting Equipment such as scuba gear and golf clubs, from loss, damage or delay.
The Emergency Evacuation benefit can pay for emergency medical evacuation to the nearest appropriate hospital, or even to your home, if you fall ill or become seriously injured while traveling. is available for both domestic and international travel, and since it’s a primary benefit, you won’t need to file a claim through your everyday medical insurance and wait to be reimbursed. Additionally, the battleface Emergency Assistance team will make the necessary arrangements on your behalf.
Rental car coverage is available as an add-on to your Single-Trip Discovery travel protection plan. It covers damage to the vehicle you’ve rented, whether it’s caused by a collision, extreme weather, vandalism, or if it’s stolen during your rental period. Learn more about the importance of rental car coverage when traveling.
Acts of terrorism are covered as long as the US Department of State has deemed an act of violence to be terrorism. Trip cancellation, trip interruption, travel medical, and emergency evacuation coverage are all valuable in a terrorist situation.
Keep in mind that acts of war, civil disorders, and riots are not considered terrorist incidents. battleface does not offer coverage in certain regions or countries. Lear more about terrorism coverage.
Yes, travel protection can provide benefits to you in case of a natural disaster either in your destination (leading up to your trip or while you’re on vacation) or a natural disaster at home that prevents you from being able to take your trip.
Keep in mind that there are certain limitations for natural disasters such as hurricanes. The event must not be foreseeable at the time you purchase your plan, i.e., there would be no coverage if you purchased your plan when the hurricane was headed for your destination.
If selected as an option or included in your plan, trip cancellation protects you if you need to cancel your trip unexpectedly for specific reasons including an unexpected death, illness, or medical condition; transportation issues like airport closures, traffic accidents, or strikes; major weather issues or natural disasters; adoption-related travel, issues of personal safety and security in your destination, and certain employment-related scenarios. Be sure to read your plan details, and if you’d like additional coverage, consider Cancel For Any Reason coverage (Single-Trip Discovery plan only).
Yes, if selected as an option or included in your plan, trip delay coverage can reimburse you for certain expenses you incur if your trip is delayed for a defined period of time. The benefit can include reimbursement for things like hotel accommodations, meals, and local transportation; be sure to keep your receipts. Learn more about trip delay insurance.
Yes, your plan can cover trip interruption if you selected it as an option on the Single-Trip Discovery plan (it’s included with the Multi-Trip Annual plan). Trip interruption is a situation where you have to return early from a trip due to specific unforeseen circumstances. In these cases, your trip interruption benefit can help you recoup the unused portion of your trip costs, as well as extra transportation expenses required to return home. Learn more about trip interruption insurance.
Yes, battleface travel protection can protect you if your baggage is lost, damaged, or stolen at any time during your trip. The Baggage Package is an option on the Discovery plan, while baggage loss and delay coverages are included in the Multi-Trip Annual plan. Learn more about baggage coverage.
Yes. battleface travel protection offers coverage for travel medical expenses, dental expenses, and emergency evacuation if you become ill or seriously injured during the course of your covered trip.
Yes, if selected, your travel protection plan will provide trip cancellation, trip delay, or trip interruption coverage if your passports, travel documents, or visas are lost or stolen during your trip, or within 14 days of departure. Benefits may also cover the cost to replace travel documents, but only up to a certain amount. Plus, our travel assistance team is available 24/7 to help you figure out how to get your documents replaced.
The accidental death and dismemberment benefit (AD&D) provides a cash payment in the event of accidental loss of life or limb during a covered trip. When you purchase this add-on, you’ll name a beneficiary.
While travel protection provides coverage for a wide range of unexpected events, it’s important to know what’s not included. Be sure to read the specific details of your plan. Generally speaking, travel protection won’t cover anything that doesn’t fall under “unforeseen circumstances.” You’ll also find exclusions pertaining to things such as acts of war, certain dangerous activities, and intoxication.
Purchase
Purchase
With battleface, you can get an instant quote online. For the Single-Trip Discovery plan, your best bet is to purchase it as soon as possible after you make your first trip payment. Just answer a few questions about yourself, where you live, where you’re headed, and how much you’ve spent on the trip. The Single-Trip Discovery plan allows you to customize your coverage, adding in extra protection like Cancel For Any Reason coverage or rental car coverage.
The Multi-Trip Annual Plan lets you purchase protection for an entire year of travel. You don’t have to think about what to buy—it’s a comprehensive plan that gives you the freedom to travel spontaneously.
The best time to buy travel protection is immediately after making your first payment or deposit for your trip, whether that’s a hotel reservation, airline ticket, or tour package. If you have a pre-existing medical condition, you may receive an exclusion waiver if you purchase your plan within 15 days of your initial trip payment (Single-Trip Discovery plan).
Of course, better late than never. You can buy a battleface travel protection plan up to the day before your departure and still enjoy peace of mind for your vacation.
On average, travel protection costs between 4-8% of your total trip cost, but your individual plan cost may vary based on factors like age, trip cost, and trip length.
battleface travel protection plans are very cost-effective. The Single-Trip Discovery plan is fully customizable, so you can adjust your coverage to meet your needs, and your budget, while the Multi-Trip Annual Plan allows you to be covered for multiple trips per year for one price. Learn more.
How much and what type of coverage you need depends on the details of your trip. The battleface Single-Trip Discovery plan is modular and allows you to add coverage for some of the most common travel woes, like trip interruption, trip delay, lost baggage, and travel medical care. But, you can also add on coverage for things like rental car protection, pet coverage, or Cancel For Any Reason.
The Multi-Trip Annual Plan is comprehensive and includes a variety of coverages designed to protect you and your trip investment in most situations.
